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Steve's Blinds

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Steve's Blinds has partnered with trusted name brand Levolor to bring you Limited Lifetime Warranty on all your Levolor blinds & shades purchased at Steve's Blinds!

Shop Levolor Now!

Warranty Coverage

What is Covered

Levolor extends a limited lifetime warranty on the enclosed product to the original residental purchaser only if the product was properly installed and remains in the original window. This product is covered against manufacturing defects (i.e., a flaw in the product design, materials or workmanship that causes the product to no longer function) and has a limited lifetime warranty. The lifetime warranty extends for the life of the product as defined by the category below:

ProductFrom Date of Manufacture
Accordia Cellular Shades10 years
Roman Shades10 years
Roller Shades10 years
Natural Shades10 years
Panel Track Shades10 years
Real Wood Blinds10 years
Faux Wood Blinds10 years
Metal Blinds10 years
Textured Blinds3 years
Vertical Blinds10 years (with the exception of vertical vinyl vanes)
Vertical Vinyl Vanes3 years
Perceptions Soft Vertical Blinds10 years

What is not covered

Normal wear and tear.
Any product that fails due to:

  • Abuse
  • Accident
  • Alterations
  • Damage from pets/insects
  • Exposure to salt air
  • Extraordinary use
  • Improper cleaning
  • Improper handling
  • Improper installation
  • Improper operation
  • Misapplication
  • Misuse



Any product that, with the passage of time, exhibits:

  • Loss of color intensity (including, but not limited to fabric, plastic parts, and wood finishes)
  • Loss of pleating if product is not held in raised position a portion of the time
  • Yellowing or cracking of plastic parts or faux wood product
  • Creeping, sagging, or billowing of cordless product that is not properly raised and lowered daily

Natural material (including, but not limited to wood, grass, jute, reeds) products that have:

  • Variation in color, grain, or texture
  • Warping or cracking of wood slats in high-humidity and/or high-heat areas


Costs associated with:

  • Product Removal
  • Product Remeasure
  • Product Reinstallation
  • Transportation to and from the retailer
  • Incidental or consequential damages
  • Shipping
  • Brand label removal

In the event that there are multiple blinds/shades on the same room, only the defective blind/shade will be replaced.

To Report Shipping Damage

If damage occured during shipping, call 1-800-538-6567 and report within 14 calendar days of delivery or you may be denied credit for your damaged product.

To Obtain Service

For online product-specific trouble shooting information, refer to www.LEVOLOR.com. If you suspect this Levolor product has a manufacturing defect in materials or workmanship:
1. Locate the sales receipt (proof of purchase)
2. Call 1-800-538-6567
Any unauthorized returns will not be accepted.

Warranty Remedy

This shall be your sole remedy under this limited warranty

If this Levolor product is found to have a manufacturing defect in materials or workmanship, we will (at our discretion) do one of the following:

  • Repair the product
  • Replace the product
  • Refund the product

Colors vary from lot to lot and may not exactly match sample swatch or previous purchases

Discontinued items or color selections will be replaced with the closest equivalent current product

Your Rights Under State or Province Law

This limited lifetime warranty gives you specific legal rights, and you my have other rights, which may vary from state to state/province to province. Some states/provinces do not allow limitations on how long a warranty lasts, so the above limitations may not apply to you.

No agent, representation, dealer, or unauthorized employees has the autority to increase or alter the obligation of this warranty. This limited lifetime warranty supersedes any previous versions.

*Excludes select Levolor mini blinds

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