100% Satisfaction Guarantee
Every purchase with Steve’s comes with Steve’s Exclusive 100% Satisfaction Guarantee. All merchandise from Steve’s is guaranteed to be first quality merchandise and to arrive at your home or office free of any manufacturing defects or flaws. Steve’s will immediately replace any merchandise that you received that is defective or damaged and will arrange for return of the original merchandise.
If you are not satisfied with your purchase for any reason, simply let us know within 2 weeks of receiving your merchandise and Steve’s will do everything we can to make you a satisfied customer. If Steve’s is not able to correct your situation to your satisfaction Steve’s will refund your order in the form of an in-store life time credit redeemable at Steve’s. Products must be returned and the shipping charges are the customer’s responsibility. See Steve’s return policy.
Lifetime Lowest Price Guarantee
Every purchase from Steve's comes with its Exclusive Lifetime Lowest Price Guarantee. You can rest assured that when you purchase blinds or window treatments from Steve's that you are always paying the absolute lowest price period.
If you ever, and we mean ever, for the Lifetime that you own your blinds or wallpaper, find the identical item for less elsewhere let Steve's know about it and if it is verifiable, Steve's will beat that price by 110% of the difference. So you can buy today and take the rest of your life to shop around. It’s that simple!
This guarantee only applies to special order wallpaper and custom-made window treatments. It does not apply to commercial orders, closeouts or discontinued items. Steve’s reserves the right not to sell any orders below its cost.